these issues have been documented on support forums for years, idk why Dell hasn’t patched them

Sunday: ran a standard Windows 10 update

Monday: discovered the camera had disappeared. Again. (Error code 0xa00f4244.)

Also, after months of good behavior, the machine started unpredictably rebooting to a diagnostic that ended on this screen. Again.

Tuesday: surrendered to the constant reminders and upgraded to Windows 11. Everything looks a little weird (suddenly all the corners are round?), but nothing new is broken. Paint Shop Pro still works. Had to install new drivers for my Epson scanner, but once it had them, it was happy.

Still no camera, though.

Wednesday: rebooted into the BIOS to find out if the “Integrated Camera” option had gotten un-checked. Nope, it was fine. Booted back to Windows without changing a single option — it specifically asked “do you want to save changes” and I said no.

…and now the camera works?

It seems, uh. Deeply improbable that “just look at the BIOS options without editing anything” would suddenly reawaken the hardware, after no amount of reboots/updates/scans/troubleshooters could find it. But if my camera goes foom again from the next update, this is the first thing I’m trying.

Spurred by the success, I took another crack at the google results for “Hardware scan complete with no issues” and found a solution that involves turning off permissions for the fingerprint reader.

My laptop doesn’t have a fingerprint reader.

But Device Manager had a “Fingerprint Reader” entry, which sure thought it was giving permissions to something.

They’re off now. Guess we’ll find out if it works eventually.

…speaking of things where I’m waiting to see if they’ll be fixed, Kickstarter just decided to present a gift-wrapped selling point to all their competitors. Glad I don’t have any new campaigns scheduled until late 2022 — if things don’t get better, I may need the time to comparison-shop the rest.

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